ComfortDelGro revises taxi fare structure in Singapore

 

ComfortDelGro Group is revising its taxi fare structure to better match supply with the ever-growing demand for taxi services in Singapore.

In a statement, the group said the changes, which include both increases and decreases in fares and surcharges, will come into effect at 6.00am on Dec 12.

In introducing the fare changes, ComfortDelGro paid special attention to changing trends in the demand for taxi services.

The new fare structure will therefore include reductions in the peak hour surcharge coupled with an extension in the peak periods to include weekends and Public Holidays.

The evening City Area surcharge will also be extended to Sundays and Public Holidays while the current $1.00 Public Holiday surcharge will be removed.

To encourage commuters to call for a cab, call booking charges will also be reduced.

Given the combined effect of increases and reductions in fares and surcharges, the new fare of an average 10km trip during the peak period is expected to remain largely unchanged at $12.30.

Passengers who travel by taxi during certain periods of the day will actually see a drop in total fares, while others, specifically those who travel by taxi during high demand hours, will see an increase in total fare bill.

ComfortDelGro’s Taxi Business, chief executive officer Yang Ban Seng said: “With population growth, the opening of the integrated resorts and major shopping malls, as well as a more vibrant night life, taxi demand has increased significantly in recent years.

“This is especially true for the evenings and weekends. The revised fare structure aims to better meet this increased demand for taxis.”

In response to the fare adjustments, president of the Comfort Taxi Operators’ Association, Wee Boon Kim said: “The last taxi fare adjustment was done some time in late 2007. It has been more than four years and like most Singaporeans, our drivers too look forward to annual improvements in their take-home income so as to provide a better life for their families.

– Bernama