Eraman unveils revamped Duty-Free Mall at KLIA Terminal 1

Eraman, the leading duty-free and retail brand under Malaysia Airports (Niaga) Sdn Bhd, has officially launched its newly revamped Duty-Free Mall at KL International Airport (KLIA) Terminal 1. The state-of-the-art retail space now boasts over 550 renowned brands, offering an upgraded shopping experience to travellers from around the globe.

This transformation underscores Eraman’s dedication to excellence and innovation in travel retail, introducing a carefully curated selection of premium products in categories such as chocolates, perfumes, cosmetics, and spirits. The revamped mall is part of an ongoing mission to elevate the passenger experience at KLIA, providing a diverse range of offerings that cater to international tastes.

Southeast Asia’s First Charlotte Tilbury Store Opens

A major highlight of the new Duty-Free Mall is the launch of Southeast Asia’s first Charlotte Tilbury store, a milestone in Malaysia’s airport retail scene. The globally renowned beauty brand is known for its luxurious products and trendsetting innovations, offering travellers an exclusive touch of glamour.

“We are not just meeting but exceeding travellers’ expectations by offering an exclusive and elevated shopping experience right here in KLIA,” said Md Fadzwin Abdul Rahim, General Manager of Malaysia Airports (Niaga). “This achievement underscores our ongoing mission to bring prestigious global brands closer to our travellers.”

With this addition, KLIA is positioned as a shopping hub that rivals international airports, attracting discerning travellers who seek world-class retail experiences.

Innovations Enhancing Traveller Convenience

Eraman’s commitment to enhancing customer convenience is evident through its introduction of self-checkout kiosks across most Duty-Free outlets. This feature allows passengers to complete their purchases efficiently, catering to the fast-paced nature of modern travel.

“What’s more, we’re excited to soon launch RFID technology in our stores, further streamlining the
shopping experience with faster, more efficient transactions, making it easier than ever for customers to shop with ease.” Md Fadzwin added.

The revamped Duty-Free Mall represents a significant step forward in redefining airport retail, combining cutting-edge technology, exclusive brands, and unparalleled customer experiences. As a result, KLIA is solidifying its reputation as a world-class shopping destination for global travellers.