Mitsubishi Motors Malaysia (MMM) has marked a significant milestone in its expansion strategy with the grand opening of an upgraded 4S Centre in Johor Bahru, in collaboration with MM Supreme.
With this latest addition, Mitsubishi now boasts a network of 58 showrooms and 59 service outlets across the nation, including seven state-of-the-art 4S centres.
The new facility aligns with Mitsubishi’s global brand identity, ‘Drive Your Ambition,’ and offers a range of customer-centric amenities and services.
Mitsubishi showcasing ambition
The newly revamped Mitsubishi 4S Centre showcases a vibrant facade that reflects the brand’s latest global identity, emphasizing ambition and innovation.
Spanning an impressive area of 15,000 square feet, the facility features a dedicated display area capable of accommodating up to four vehicles. Additionally, customers can benefit from six fully-equipped service lanes capable of servicing every Mitsubishi model.
As a 4S Centre, the establishment also provides comprehensive body and paint services, further enhancing the convenience for Mitsubishi owners.
Elevating the customer experience
One of the key aspects of the upgraded Mitsubishi outlet is the emphasis on customer satisfaction. The facility includes a spacious and comfortable customer lounge equipped with WiFi, allowing visitors to stay connected while their vehicles undergo servicing.
To cater to families, a dedicated kids’ corner has been created, ensuring a pleasant experience for customers with young children. These amenities are aimed at creating a welcoming environment where customers can relax and enjoy their time at the 4S Centre.
Situated at 4C, PLO 136, Jalan Angkasa Mas 2, Kawasan Perindustrian Tebrau 2, 81100 Johor Bahru, the newly launched Mitsubishi 4S Centre is strategically located to cater to the growing demand in the region.
The centre operates from Monday to Sunday, from 8.00 am to 6.00 pm, providing extended hours for customers’ convenience.
Shinya Ikeda, CEO of MMM, expressed his confidence in the partnership with MM Supreme, highlighting their long-standing collaboration since 2009. The expansion of Mitsubishi showrooms in Johor reflects MM Supreme’s belief in the brand and its commitment to strengthening Mitsubishi’s presence in Malaysia.
With a renewed focus on customer satisfaction and a modern, vibrant facility, Mitsubishi aims to capitalize on the growing market potential, particularly for popular models like the Triton pick-up truck and Xpander seven-seater crossover.
Source: Zigwheels