AmBank launches revamped AmOnline mobile app

AmBank unveiled its all-new AmOnline App today, designed to provide customers with a more convenient and user-friendly mobile banking experience.

Built on the foundation of AmBank’s mobile-first approach, the refreshed app caters to the evolving lifestyles and needs of today’s banking customers.

AmBank focus on customer convenience

“Our customers are at the heart of everything we do, and we strive to offer solutions that enhance their daily lives,” said Aaron Loo, Managing Director, Retail Banking, AmBank.

He highlighted the growing demand for convenient digital services, emphasising, “We want to provide the best user experience so our customers can bank quickly and free up time for what matters most to them.”

Loo further stated that AmOnline caters to the millennial generation, who expect “smarter, faster, and more accessible financial services.”

The app empowers users with “greater control over their finances” through a range of innovative features designed to streamline banking tasks and provide a seamless on-the-go experience.

Enhanced features and functionality

Boasting a 15% increase in registered users compared to last year, AmOnline now boasts over 1.8 million users.

The refreshed app offers a comprehensive suite of features, allowing users to perform a variety of banking tasks entirely online.

This including opening new accounts, investing, applying for loans, consolidating debt, obtaining credit cards, and purchasing insurance – all in a touchless and paperless manner.

The app also prioritises convenience with shortcuts to frequently used services for faster access.

AmOnline now features a user-friendly “Search what you need” function, enabling users to quickly find specific services using keywords.

This eliminates the need to navigate through the app extensively, simplifying the user experience.

To celebrate the launch of the revamped app, AmBank has introduced a “Welcome Aboard Challenge” to guide users through AmOnline’s extensive offerings.

Additionally, a new campaign allows users to win cash prizes of up to RM10,000 by completing tasks such as activating AmSecure, using DuitNowQR, and performing various transactions.

Customers can also earn bonus entries for everyday transactions and receive hourly cashback of up to RM45.

New bank customers can enjoy an attractive welcome offer by opening a Current Account or Savings Account (CASA) through AmOnline.

Upon successful account opening, they will receive RM30, with an additional RM20 awarded for maintaining a monthly average balance of RM500.

Customers are encouraged to enable in-app notifications to stay updated on the latest promotions.

The new AmOnline App is now available for download and update on iOS, Android, and Huawei devices.

This comprehensive mobile banking solution empowers AmBank customers to manage their finances conveniently and efficiently, reflecting the bank’s commitment to providing a superior digital banking experience.