CIMB announces phasing out of CIMB Clicks app in favor of CIMB Octo

In a strategic move aimed at enhancing user experience and bolstering security measures, CIMB, one of Malaysia’s leading banking institutions, has declared the impending discontinuation of its CIMB Clicks mobile app. The transition is set to take effect on June 11, 2024, marking a pivotal shift towards the bank’s newer and more sophisticated application, CIMB Octo.

Previously, CIMB had positioned CIMB Octo as a supplementary service alongside CIMB Clicks, advising users to utilize both platforms. However, as CIMB Clicks gradually approached obsolescence due to its dwindling features and security protocols, the bank’s decision to replace it with CIMB Octo was anticipated.

Customers urged to embrace CIMB Octo

CIMB has clarified that while CIMB Clicks will remain functional for the interim period, it will cease to be available for download on any platform once the transition is complete. The bank is actively encouraging its customer base to migrate to CIMB Octo preemptively, facilitating a seamless adaptation process and enabling them to leverage its enhanced functionalities.

CIMB Octo, touted as a smarter and more personalized banking solution, promises users a swift and secure means of managing their finances. Accessible via major app distribution platforms including the Apple App Store, Google Play Store, and Huawei App Gallery, CIMB Octo embodies the bank’s commitment to delivering cutting-edge digital banking experiences.

CIMB collaborates with JuiceUP and Visa

In a parallel development, CIMB Bank Berhad has joined forces with JuiceUP, a subsidiary of PAIDChain Sdn. Bhd., and Visa, a global leader in digital payments, to introduce a groundbreaking contactless payment solution tailored for charge point operators (CPOs) within the electric vehicle (EV) industry.

This innovative partnership spearheads the deployment of a first-of-its-kind payment solution, designed to streamline transactions at EV charge points, thereby simplifying the charging process for EV owners. By enabling seamless debit or credit card payments, the initiative seeks to eliminate the reliance on EV-specific applications, enhancing convenience and accessibility for consumers.

Effendy Shahul Hamid, Chief Executive Officer of Group Consumer and Digital Banking at CIMB Group, emphasized the bank’s commitment to advancing sustainable mobility through innovative offerings. He stated, “This underscores CIMB’s commitment to advancing sustainable mobility through innovative offerings that elevate the EV ownership experience.”

Benson Lim, Chief Operating Officer of JuiceUP, reiterated the collaborative effort’s alignment with the Malaysian government’s agenda to promote EV adoption by addressing charging infrastructure challenges. He highlighted JuiceUP’s comprehensive EV charging ecosystem, complemented by CIMB’s payment solution, as pivotal in facilitating the transition to electric driving.

Cornelius Ee, Chief Executive Officer of EVPower, emphasized the pivotal role of CIMB and EVPower in driving the EV revolution, enhancing accessibility to charging facilities, and enriching the overall EV ownership experience.

Empowering electric vehicle users

As part of the exclusive partnership, CIMB Credit and Debit Cardholders stand to benefit from up to 15% off charging services at EVPower stations. Furthermore, CIMB offers a suite of EV financial solutions, including preferential rates on auto financing and motor insurance discounts, aimed at incentivizing EV ownership.

The collaborative endeavor between CIMB, JuiceUP, Visa, and EVPower underscores a concerted effort to catalyze the widespread adoption of electric vehicles in Malaysia, laying the foundation for a sustainable and eco-friendly transportation landscape.