Johor Bahru CIQ runs smooth despite CNY travel rush

The entry lanes of the Sultan Iskandar Building (BSI) Customs, Immigration, and Quarantine Complex (CIQ) in Johor Bahru maintained efficient operations on Chinese New Year’s eve, despite experiencing congestion in the late afternoon.

Adam Abu Hanipah, BSI Immigration Chief, reassured the public that the situation was managed effectively with the involvement of approximately 270 officers during each shift.

Heavy congestion reported at border checkpoints

Recent reports highlighted heavy congestion at the land checkpoints between Singapore and Malaysia, particularly affecting travellers heading to Johor Bahru over the long Lunar New Year weekend.

According to The Independent Singapore News, the estimated waiting times peaked at 130 minutes at the Causeway checkpoint and up to 80 minutes via Tuas.

The Immigration and Checkpoints Authority (ICA) disclosed that the queue of cars waiting to pass through immigration at Woodlands Checkpoint extended onto Woodlands Avenue 3.

Additionally, pedestrians experienced lengthy queues during their commute.

Authorities committed to smooth CIQ operations

With over 400,000 travelers expected to enter Malaysia through CIQ BSI and the Sultan Abu Bakar Complex (KSAB) during the Chinese New Year period, authorities are taking proactive measures to facilitate smooth flow at the entry lanes.

Baharuddin Tahir, Johor Immigration Department Director, affirmed that all related agencies are operating at full capacity to manage the influx of travelers.

In preparation for the anticipated surge, the Immigration and Checkpoints Authority (ICA) of Singapore has pledged similar commitments.

Initiatives include opening all inspection counters at CIQ BSI and KSAB to maximise efficiency across various entry modes, including cars, buses, trucks, and motorcycles.

As preparations continue to mitigate congestion during the festive period, authorities remain committed to ensuring seamless travel experiences for commuters between Singapore and Malaysia.

With collaborative efforts and proactive measures in place, the Sultan Iskandar Building (BSI) Customs, Immigration, and Quarantine Complex (CIQ) in Johor Bahru stands ready to accommodate the influx of travellers during the Chinese New Year celebrations and upcoming school holidays.