Machines, Malaysia’s premier Apple premium reseller, has unveiled its fifth Apple Premium Partner (APP) store in Suria KLCC, a prominent shopping mall in Kuala Lumpur.
This grand opening signifies a significant shift in the retail experience for Machines, prioritizing a customer-centric approach.
Premium Apple experience arrives in Suria KLCC
Building upon the success of their pioneering APP store in Pavilion Kuala Lumpur and subsequent openings in other major malls, Machines continues to set high standards for service and innovation.
The new Suria KLCC store transcends a mere retail space. It’s a meticulously designed environment fostering inspiration, education, and empowerment for Apple enthusiasts.
Bright, spacious, and functional, the store incorporates dedicated areas for product demonstrations and workshops.
Customers can explore and engage with the entire Apple product lineup, gaining valuable insights through interactive experiences.
Focus on accessibility and personalised service
Accessibility is paramount at Machines. The store design emphasizes inclusivity, ensuring all customers feel valued and welcome.
Wider entrances and aisles facilitate easy navigation, while a dedicated cashier desk caters specifically to persons with disabilities (PWD).
“Machines Warriors,” a team of highly knowledgeable Apple-trained staff, further elevate the customer experience.
These experts are dedicated to providing personalized guidance, welcoming all patrons.
Whether it’s a small business seeking specialised support or an educator integrating technology into the classroom, Machines Warriors are equipped to address diverse needs with personalised assistance.
The store also integrates a Machines Service Center, an authorized Apple Service Provider. Staffed by skilled technicians, the center caters to repairs and servicing of Apple devices and accessories.
Customers can expect expert diagnosis and repairs, ensuring their Apple products remain in top condition.
With this new Suria KLCC location, Machines reaffirms its commitment to providing a premium Apple experience that prioritises accessibility, personalised service, and expert support for all customers.
For more information, customers can either visit the Machines Apple Premium Partner store located at Lot 323, Level 3, Suria KLCC or access details online at www.machines.com.my.
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