CJMY
Sunway Medical Centre Velocity (SMCV) has been recognized as the 2023 Emerging Hospital Company of the Year by Frost & Sullivan.
Since its establishment in 2019, SMCV has been committed to providing specialized healthcare services across various disciplines, including obstetrics & gynaecology, paediatrics, orthopaedics, cardiology, and psychiatry.
This prestigious award highlights SMCV’s excellence in healthcare delivery and its significant contribution to the Malaysian hospital industry.
Advanced healthcare facilities and outstanding services at SMCV
SMCV’s success can be attributed to its advanced healthcare facilities and outstanding services that have helped it establish a strong presence in the competitive Malaysian hospital industry.
The hospital’s commitment to adhering to healthcare best practices has been instrumental in driving its growth and retaining a loyal patient base.
The hospital offers a wide range of specialized services, including obstetrics & gynaecology, paediatrics, neonatology, fertility, orthopaedics, neurosurgery, internal medicine, cardiology, oncology, urology, dermatology, and psychiatry.
This comprehensive range of services ensures that patients receive the highest quality care tailored to their specific needs.
To sustain its exceptional patient care, SMCV actively invests in staff training and development programs. This commitment to continuous improvement enables the hospital’s dedicated healthcare professionals to deliver personalized care and maintain a patient-centric approach.
Digitalization initiatives and commitment to sustainability
As part of its future growth strategy, SMCV is actively embracing digital technologies to enhance patient experience and streamline healthcare processes. The hospital has implemented several digitalization initiatives, such as express registration, electronic medical records (EMRs), and vital sign machine integration into EMRs.
These initiatives have significantly improved patient monitoring and reduced waiting time, leading to an enhanced overall patient experience.
SMCV’s commitment to digital innovation is further exemplified by the SunMed Go mobile app, which allows patients to book appointments, check live queues, access medical records, and explore wellness packages from their mobile phones.
This user-friendly platform empowers patients to take control of their healthcare journey and enhances convenience and accessibility.
In addition to digitalization efforts, SMCV has become the first hospital in Malaysia to commit to the Race to Zero campaign, led by the United Nations. By supporting sustainability goals in areas such as energy, waste, transportation, food, and water, SMCV demonstrates its dedication to minimizing environmental impact and contributing to a greener future.
Future growth for SMCV
At SMCV, patient care remains the top priority. Dr Khoo Chow Huat, Managing Director of Hospital & Healthcare Operations of Sunway Healthcare Group, emphasizes the hospital’s commitment to leveraging advanced technologies to enhance workflow efficiency and elevate the quality of patient care.
The incorporation of cutting-edge initiatives, such as robotic exoskeleton machines for rehabilitation and digital solutions for seamless data capture and analysis, sets SMCV apart as a forward-thinking healthcare provider.
The recognition of SMCV as the 2023 Emerging Hospital Company of the Year highlights its growth strategy, implementation, and innovation in the field. Frost & Sullivan’s Best Practices awards acknowledge SMCV’s exceptional performance, leadership, and customer value in the healthcare industry.
Looking ahead, Looking ahead, SMCV is poised for further expansion and aims to become a comprehensive health facility catering to all medical needs. With its focus on patient-centric care, adoption of digital technologies, and commitment to sustainability, SMCV is well-positioned to continue its growth and deliver exceptional healthcare services to the community.
Sunway Medical Centre Velocity’s achievement of the 2023 Emerging Hospital Company of the Year Award reaffirms its position as a leading healthcare provider in Malaysia. The hospital’s dedication to advanced healthcare facilities, exceptional patient care, digital innovation, and sustainability sets a benchmark for the industry.
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