Sunway Medical Centre earns prestigious JCI Accreditation

Sunway Medical Centre (SMC), located in Sunway City, has recently achieved the globally recognised Joint Commission International (JCI) Accreditation, The Gold Seal of Approval under its Hospital Program.

This prestigious recognition places SMC as the first hospital in Malaysia to hold three major hospital-wide accreditations, including the Australian Council on Healthcare Standards (ACHS) and the Malaysian Society for Quality in Health (MSQH).

This milestone underscores SMC’s unwavering commitment to delivering world-class healthcare services, emphasising patient safety and care excellence.

A benchmark for healthcare quality

Sunway Medical Centre’s latest accolade reflects its dedication to upholding the highest standards in healthcare.

As Malaysia’s largest quaternary private hospital, SMC underwent JCI’s rigorous assessment process, which scrutinised every aspect of its operations.

This comprehensive evaluation included a detailed review of patient care procedures, medication management, infection control, patient rights, staff qualifications, and facility safety.

“The JCI accreditation, alongside our pioneering ACHS accreditation since 2014, proves our commitment to the highest standards in patient safety,” said Dato’ Lau Beng Long, President of Sunway Healthcare Group.

“With nearly a million local and international patients walking through our hospital doors every year, this recognition gives our patients and their families peace of mind, knowing they are in good hands.

This acknowledgement is particularly meaningful as SMC approaches its 25th anniversary.”

JCI, established in 1997 as a division of the Joint Commission through its non-profit affiliate, Joint Commission Resources (JCR), is dedicated to promoting healthcare excellence and advocating for the highest quality of patient care worldwide.

The JCI Accreditation is a globally recognised symbol of quality, reflecting an organisation’s adherence to rigorous performance standards.

Expanding excellence: The future of Sunway Medical Centre

Since its establishment in 1999, Sunway Medical Centre has grown into a powerhouse of medical innovation and patient care.

The hospital boasts 28 Centres of Excellence and more than 60 medical specialities, providing comprehensive healthcare services to a diverse patient base.

With 724 licensed beds, SMC is already one of the largest hospitals in the region, and its capacity is set to expand further with the completion of its sixth block, Tower F, by the fourth quarter of 2025.

This expansion will increase the hospital’s capacity to approximately 1,100 beds, enabling it to serve even more patients with its renowned care and expertise.

The achievement of the JCI accreditation not only reinforces Sunway Medical Centre’s position as a leader in Malaysian healthcare but also highlights its ongoing commitment to growth and excellence.

As SMC continues to expand and innovate, it remains focused on providing top-tier medical services and improving the health and well-being of the communities it serves.

As Sunway Medical Centre approaches its 25th anniversary, the hospital’s continued success is a testament to its dedication to quality and patient care.

The combination of JCI, ACHS, and MSQH accreditations sets SMC apart as a healthcare institution that consistently meets and exceeds international standards.

This legacy of trust and excellence ensures that patients at Sunway Medical Centre receive the highest level of care in a safe, compassionate, and state-of-the-art environment.

With these achievements, Sunway Medical Centre is not just a hospital; it is a beacon of hope and health for millions, embodying the future of healthcare in Malaysia and beyond.