TDA to digitalise import-export documents via ICP initiative

The Technology Depository Agency Bhd (TDA) has upgraded the Malaysian Customs Import Export Document System (MyCIEDS), to an integrated digital system designed to enhance the management of import and export support documents for the Royal Malaysian Customs Department (JKDM).

The improvised system will be rolled out nationwide and is expected to play a key role in the digitalisation of customs services and strengthening the efficiency of Malaysia’s trade border management.

TDA, an agency under the Ministry of Finance Malaysia, focuses to ensure comprehensive government’s Industrial Collaboration Program (ICP) implementation in a more systematic, organised, and centralised manner.

Strategic technology upgrade

The Import Export Support Document System (SDSIE), branded as MyCIEDS, is a revamped version of the earlier platform, redeveloped with the latest technology by Edaran IT Services Sdn Bhd, under the ICP. The system is built on Document Management System (DMS) technology and integrated with the Customs Information System (SMK).

According to its Chief Executive Officer Dr Sharoul Jambari, the success of this project demonstrates how ICP mechanisms can be strategically leveraged to support national agendas. “ICP not only fulfills procurement obligations but also acts as a catalyst for technology transfer, local expertise development, and long-term value creation for the country. Through this approach, we can ensure a lasting impact on the economy and the local industry ecosystem.

“The system is expected to benefit JKDM’s operational zones nationwide and positively impact the smoothness of trade chains and the competitiveness of the national economy,” he said.

Enhancing trade flow

MyCIEDS is designed to modernise the digital management of import and export support documents, facilitate the monitoring, storage, and access for relevant documents by JKDM, support the government’s agenda through local technology, and enhance customs operations to accelerate goods clearance.

TDA is committed to ensuring that every project under the ICP initiative adds real value to the country through the development of local technology capacity and sustainable economic spillover effects. To date, TDA has successfully implemented 142 ICP programmes under government procurement, strengthening Malaysia’s strategic industrial sectors. 

This initiative has enhanced Malaysia’s global competitiveness, particularly in technology and innovation. The 657 ICP projects implemented under this programme have significantly impacted various economic aspects, including income growth, productivity improvement, value-added creation in products and services, GDP growth, and job market strengthening.